BeginnerAI
AI Foundations: Understanding LLMs
Large Language Models (LLMs) like ChatGPT, Claude, Gemini, NotebookLM, and Perplexity are quickly becoming everyday business tools. This introductory course helps non-technical professionals understand what LLMs are, how they work in plain terms, and where they fit into daily business activities. By the end, participants will have the confidence to recognize the strengths of different AI tools and how they can be applied responsibly in their own workflows.
Why this course matters
- Builds confidence with new technology
- Helps staff choose the right tool for the job
- Saves time on everyday business tasks
- Prepares teams to use AI responsibly and safely
What you’ll learn
- What LLMs are and how they generate responses
- Differences between free vs. paid versions
- Key strengths of major tools (ChatGPT, Claude, Gemini, NotebookLM, open-source models)
- When to use which model for common business needs
- Risks and limitations: hallucinations, bias, outdated info
Practical applications
- Drafting and improving emails or reports
- Summarizing meetings and client calls
- Creating SOPs, checklists, or forms
- Answering routine internal questions
- Exploring and comparing tools to see what fits your team
Syllabus
Who should attend
- Business leaders exploring digital tools
- Non-technical staff seeking AI literacy
- Operations and project managers
- Customer service and communications teams
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SKU: AI-FOUNDATIONS-UNDERSTANDING-LLMS
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