Course Overview
BeginnerAI
AI Prompt Engineering for Productivity
Large Language Models (LLMs) are reshaping how businesses create content, summarize meetings and documents, and automate workflows. This course introduces participants to the fundamentals of writing effective prompts and refining responses. Through hands-on exercises and guided practice, learners will develop simple, reusable prompt structures that save time and improve consistency in everyday business tasks.
Why this course matters
- Boost efficiency with AI-assisted drafting and analysis
- Reduce frustration and wasted time by learning how to guide AI responses with clarity
- Gain confidence to use AI responsibly while avoiding common pitfalls like hallucinations
- Develop reusable prompt frameworks that can be applied across tools, teams, and industries
Who should attend
- Business professionals looking to enhance productivity
- Operations and project managers seeking to streamline workflows
- Customer experience and communications staff who create client-facing content
- Anyone curious about how AI can act as a productivity multiplier
What you’ll learn
- Prompt fundamentals: clarity, context, and constraints
- Simple frameworks for stronger results (Role–Task–Context–Output)
- How to refine answers with follow-up questions
- Advanced techniques: task chaining and few-shot prompting
- Risks and ethics: recognizing hallucinations, spotting bias, and knowing when human oversight is essential
Practical applications
- Draft professional emails and reports faster
- Summarize client calls and meetings into actionable notes
- Generate checklists, project briefs, and SOPs
- Automate simple admin and data tasks