Course Overview
AICrash Course
Applying AI to Daily Workflows
Once you understand AI, the next step is applying it. This course shows learners how to identify repetitive tasks that AI can handle and create a low-risk plan for trying one tool.
Why this course matters
- Moves from theory to action.
- Helps staff test AI in safe, low-cost ways.
- Builds confidence with guided exercises.
- Creates a repeatable framework for ongoing use.
Who should attend
- Admin staff and coordinators handling repetitive tasks.
- Customer service staff managing communication.
- Employees tasked with testing new tools.
What you’ll learn
- How to spot repetitive tasks AI can support.
- A checklist for safely testing new tools.
- Data privacy and security basics.
- How to build a short action plan for AI adoption.
Practical applications
- Map one workflow that can be improved.
- Test a free AI tool on a routine task.
- Draft a 30-day action plan with clear next steps.

