Course Overview
IntermediateClient ExperienceOperationsSales
Transform Your Meetings: Run Shorter, Smarter, More Productive Meetings
This course teaches skills and strategies to help you lead meetings more effectively. Define purpose with a meeting charter, structure time with clear agendas, enforce ground rules, capture decisions, and measure outcomes. You will configure core video-meeting features, build remote-first workflows, and implement contingency plans for common technical failures. Content focuses on process and technology skills that increase productivity and decision making across in-person, remote, and hybrid settings.
Why this course matters
- Poor meetings waste time and money and create cascading rework.
- Ground rules and standards make good meeting habits stick.
- A simple charter and agenda framework consistently improves outcomes.
- Hybrid/remote tools, used well, unlock faster decisions and clarity.
Who should attend
- Team leads
- Operations managers
- Project managers
- Coordinators
What you’ll learn
- Define purpose and success criteria with a lightweight meeting charter
- Design outcome-focused agendas with timed segments and owners
- Apply enforceable ground rules to prevent common meeting pitfalls
- Configure core video-meeting features for hybrid and remote teams
- Run pre-flight tech checks and execute contingency plans quickly
- Measure meeting effectiveness and continuously improve